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Bug #54

open

Attachment Messages Not Displayed in Active Chat View (App)

Added by Vivek Kumar 23 days ago.

Status:
New
Priority:
High
Assignee:
-
Start date:
03/30/2026
Due date:
% Done:

0%

Estimated time:

Description

When a user is actively viewing a chat conversation and receives an attachment (e.g., image, video, or file), the message is not displayed in the chat UI in real time. Instead, a placeholder message appears stating “You have a new message.” The user must leave and re-enter the chat to view the actual content.

Environment:
Platform: Mobile App
Build: 24 March

Steps to Reproduce:

  • Open a chat conversation.
  • Stay on the chat screen.
  • From another account/device, send an attachment (image/file/video).
  • Observe the receiving user’s screen.

Expected Behavior:
The attachment should appear instantly in the chat.
No “You have a new message” prompt should be shown while the user is already viewing the chat.

Actual Behavior:
A message appears: “You have a new message.”
The attachment is not visible immediately.
User must navigate away and return to the chat to see the content.

Files

APP BUG AKW006.png (284 KB) APP BUG AKW006.png Vivek Kumar, 03/29/2026 10:05 PM

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