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Bug #102

open

Profile Changes Discarded on Back Button click for hiding the keyboard (App)

Added by Vivek Kumar about 2 months ago. Updated about 2 months ago.

Status:
New
Priority:
Normal
Assignee:
-
Start date:
04/27/2026
Due date:
% Done:

0%

Estimated time:
Spent time:
1:00 h

Description

When editing profile information (e.g., phone number), pressing the system "Back" button (To hide keyboard) causes the unsaved changes to be discarded and reverts the fields to the original database values without prompting the user to save.

Environment
Platform: Mobile App
Device: Android Phone

Steps to Reproduce

  1. Log in as a Partner user.
  2. Navigate to Settings > Account.
  3. Tap Edit Profile.
  4. Modify any input field (e.g., change the last four digits of the phone number to "1234").
  5. Press the Back button on the device or within the UI.
  6. Re-examine the field.

Expected Behavior
The app should hide the keyboard when back button is pressed.
The modified values should persist

Actual Behavior
The modified values are immediately lost, and the field reverts to the previously saved value.

NOTE: A video regarding this is already shared

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